POUSSIN TERRIBLE

TERMS AND CONDITIONS OF SALE

Poussin Terrible is a registered trademark, owned by Madame Svetlana ILIEVA, operating under the legal status of Svetlana ILIEVA EI, registered with INSEE under Siret Number 43973583800013, located at 97 boulevard Saint-Germain, 75006 Paris, France.
Email: svet@poussin-terrible.com

PRIVATE CLIENTS CONDITIONS

Orders are processed upon receipt, or within 24 hours. Orders are shipped after full payement. Each shipped item is subjected to a rigorous quality control, and only items meeting our Quality Control demands are shipped. We do our best to use plastic-free packaging, or with the least amount of plastic possible, while ensuring the protection of the items to be delivered.
Each package includes a detailed contents sheet. To minimize the use of plastic, our tags are unattached. The products presented in our showroom are photographed as close to reality as possible. However, knitting is subject to variations in raw materials and craftsmanship, so it is possible that ordered items may have slight variations compared to the photos. Shipping costs, for our private clients, are free of charge all over the world, with a regular mail. Displayed prices are reference prices. VAT not applicable, article 293 B of the CGI of the French Law.

Returns : we currently do not accept returns, we are a small company and we don’t have the time. We kindly invite you to see the products before buying and we engage to ship a perfect product of you choice. Thank You !

We deeply hope for professional and kind relationships. If necessary, disputes will be submitted to the jurisdiction of the Commercial Court of Paris, France. Thank you.

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WHOLESALE CONDITIONS

Order payments

For orders with no minimum purchase and products in stock: 0% at the time of order,
100% of the total price at shipment, before expedition.

For orders subject to a minimum purchase and products not available in stock: 30% of the total price at the time of order,
the remaining 70% at shipment, before expedition.

Order processing

Orders are processed upon receipt, or within 24 hours.
Depending on the volume ordered, we will inform you of the first possible pickup date for your order within an additional 24 hours. We like to ship super quickly!

Quality control

Each shipped item is subjected to a rigorous quality control, and only items meeting our Quality Control Chart are shipped.

Packaging

We do our best to use plastic-free packaging, or with the least amount of plastic possible, while ensuring the protection of the items to be delivered.
Each package includes a detailed contents sheet.

To minimize the use of plastic, our tags are unattached.
To preserve their integrity, they may be delivered in a separate box, slipped into the shipping carton.

Photos

The products presented in our showroom are photographed as close to reality as possible. However, knitting is subject to variations in raw materials and craftsmanship, so it is possible that ordered items may have slight variations compared to the photos.

Transport

Shipping costs are your responsibility with the carrier of your choice.

Prices and vat

Displayed prices are reference prices.
VAT not applicable, article 293 B of the CGI of the French Law.

Disputes

We deeply hope for professional and kind relationships. If necessary, disputes will be submitted to the jurisdiction of the Commercial Court of Paris, France. Thank you.